Customized assistance services for your weighing, bagging, palletizing systems

 

We follow our machines throughout their entire life cycle: from initial design to testing and operation. We know that, along with high quality machinery, our customers expect fast, professional technical support to maintain peak productivity and efficiency. In the United States, at the Concetti North America site 50 miles from Atlanta, a dedicated team sees to the needs of our U.S. customers. A full 80% of the problems are identified and resolved immediately over the phone, allowing production to resume as quickly as possible. In the remaining cases, a spare part or service technician must be sent to the customer's site.
John, the customer service manager, and David, a highly skilled technician, are always available to answer your questions and find the quickest solution. Contact us!